Job Vacancies

23/07/2015 IS OPERATION MANAGER (ITIL) (OM/07/14)

We currently have a vacancy for an IS Operation Manager fluent in English, to offer his/her services as an expert who will be based in Valenciennes, France. The work will be carried out either in the company’s premises or on site at the customer premises. In the context of the first assignment, the successful candidate will be integrated in the support team of the company that will closely cooperate with a major client’s IT team on site.

Your tasks:

  • Organization, implementation and maintenance of IS support and service management;
  • Coordination of production and support teams;
  • Management of user requests and of incidents related to information systems;
  • Provision of guidance regarding the use of information systems;
  • Conception and organization of user documentation and management of IS training;
  • Security and network operations management;
  • Participation in user, service and project meetings.

Your skills:

  • Minimum 12 years of combined relevant university studies and experience in IT;
  • Minimum 4 years of experience in user support, training and documentation writing;
  • Minimum 1 year of practical experience in applying ITIL best practices;
  • Minimum 2 years of experience with quality procedures;
  • Strong experience with help-desk services;
  • Certificate in ITIL will be an asset;
  • Excellent command of English, both written and oral.

Our offer:

If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference: (OM/07/14) to the following e-mail address:

We offer an extremely competitive remuneration and benefits package, based on qualifications and experience.

All applications will be treated as confidential.

EUROPEAN DYNAMICS is an equal opportunity employer and applies an Equal Opportunities Policy (EOP). This policy covers all aspects of employment, from advertising of vacancies, selection, recruitment and training to working conditions and reasons for termination of employment.

Follow us on Twitter (@EURODYN_Careers)and LinkedIn to stay informed about new vacancy openings.