Job Vacancies

02/08/2017 Helpdesk Officer for e-Government projects (fluent in one of Polish, Swedish, Danish, Italian, Spanish, Bulgarian, Czech) (ITHAO/08/17)

EUROPEAN DYNAMICS wishes to employ a Helpdesk Officer fluent in English and other EU languages, with good exposure in Internet Technologies, in order to work as Helpdesk Officer at the company’s premises in Athens, on a full-time basis. The successful candidate will join the Helpdesk team of the company, which supports the end-users of Internet software systems. Upon hiring, the successful candidate will undergo an internal training program, in order to become familiar with the Helpdesk operation and the supported systems. Following training completion, the successful candidate will be integrated within the daily activities of the Helpdesk team. Once adequate knowledge and experience is accumulated, the successful candidate will evolve within the Helpdesk team, delivering end-user training, functional testing of Internet applications, quality control of helpdesk follow ups with clients, or other consulting activities.

Required Qualifications:

  • University degree in IT, computer science, engineering, or equivalent;
  • Knowledge of MS-Office tools and Internet technologies;
  • Good communication and presentation skills;
  • Excellent written and oral communication skills in English;
  • Very good knowledge of other EU languages (e.g. Polish, Swedish, Danish, Italian, Spanish, Bulgarian, Czech, etc);
  • Team spirit, initiative, can do attitude.

Desired Qualifications:

  • Experience in communication with clients or users;
  • Experience as user support officer or helpdesk operator of Internet applications;
  • Experience in IT user training and/or testing of Internet applications;
  • Degree in an IT related field.

Our offer:

If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference: (ITHAO/08/17) to the following e-mail address:

We offer an extremely competitive remuneration and benefits package, based on qualifications and experience.

All applications will be treated as confidential.

EUROPEAN DYNAMICS is an equal opportunity employer and applies an Equal Opportunities Policy (EOP). This policy covers all aspects of employment, from advertising of vacancies, selection, recruitment and training to working conditions and reasons for termination of employment.

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